Frequently Asked Questions about Care Haus & Our Doulas

We are a collective of six independent freelance postpartum doulas, providing postpartum care for families in Berlin & online.

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What is Care Haus?

Who are the doulas at Care Haus?

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Each doula at Care Haus brings their own unique experience, skills and perspective to your journey. We are here to support you, honor your choices and help you navigate this transformative time with care and confidence.

Shanay Rocker, Jes Walsh, Weih Borh, MJ (Marie-Jo) Camara, Elmi Amaran and Frances Witherspoon are all part of the collective.

Are your doulas trained or certified?

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Our doulas come from a variety of backgrounds and bring a wealth of experience supporting families through pregnancy, birth, and postpartum. Many of us are professionally trained or certified as birth and/or postpartum doulas. We are all committed to the continued development and expansion of our doula skills as well as in complementary areas such as massage, sleep consultation, Reiki, placenta encapsulation and childbirth education. Together, we offer knowledgeable and compassionate support tailored to your family’s unique needs.

Midwives provide medical care during pregnancy and birth. Doulas focus on emotional, physical, and informational support. We are non-medical professionals who help families feel confident, advocate for their choices and provide comfort and guidance before, during, and after birth. Our team’s varied expertise allows us to support prenatal planning, birth, and postpartum care in ways that complement your medical team, while keeping your emotional wellbeing at the center.

What is the difference between a doula & midwife?

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Who do you work with?

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Care Haus is a welcoming space that aims to always see, include and value all identities. We seek to work with all types of families and familiy constellations including LGBTQIA+ families, BIPOC families, single parents and international families. As doulas with many years of experience, we are here to support your unique postpartum journey.

Postpartum Support

Here you’ll find more FAQ’s related to how we provide postpartum support

  • A postpartum doula is there to support you and your family settle into life with your new baby. We offer emotional support and reassurance, newborn care, space for you to rest, preparation of nutritious meals and gentle help around the house so your day feels a little lighter. Our role as a postpartum doula is to hold your family with love and care, and to support you through this precious transition. Hold the parents so you can find your unique way to parenting without the outside noise. We are on your side! ((last sentense doesn’t make sense))

  • A night doula will care for your little one throughout the night so you can get some much needed rest. While you sleep, we will feed, comfort and support your baby so that you can wake up feeling rested, grounded and ready for the day.

  • We can begin supporting you from the very first day or whenever you feel ready. Our care adapts to your family’s needs. 

  • Yes, we offer evidenced-based, non judgmental support with all feeding journeys, including chest feeding, bottle feeding and mixed. If needed, we can refer you to trusted lactation consultants and body workers for both you and your baby. 

  • Yes, our support includes light household tasks, cooking meals and looking after older siblings so that you can focus on rest, healing and bonding with your new baby. 

Pricing, Insurance, and Booking

  • Absolutely. After your first consultation, we offer a introductory call where you can meet your potential doula, ask questions, and get a sense of how it would feel to work together. There’s no pressure - just a gentle space to see if the connection feels right. If, after the call you’d like to explore other doulas within our collective, we’re happy to arrange that too.

  • Our pricing varies depending on the type and length of support you’re looking for. Once we learn a little more about your needs, we can offer a personalized quote that reflects the kind of care that will best support you and your family.

  • In Germany, doula support is generally not automatically covered by statutory health insurance (gesetzliche Krankenkasse). However, there are important exceptions and possibilities for reimbursement depending on your situation and your health insurance provider.

  • While doula services are not routinely covered, Haushaltshilfe (household support) can often be reimbursed under certain medical conditions.

    Your statutory health insurance may cover Haushaltshilfe if:

    • You are pregnant or recently gave birth

    • You are physically unable to manage your household

    • There is a medical certificate (ärztliches Attest) confirming the necessity

    • There is at least one child under 12 years old (or a child with disability) in the household

    1. Ask your doctor (Hausarzt*in or Gynäkolog*in) for a medical certificate stating that household help is medically necessary.

    2. Contact your Krankenkasse and request the Haushaltshilfe application form.

    3. Submit:

      • The medical certificate

      • The completed application form

    4. Wait for written approval before starting services (important for reimbursement).

  • In most cases, postpartum doula services and in-home support are not covered by private health insurance, as doulas are not recognized as medical providers within standard insurance benefits. This means that if you would like postpartum doula support, the services usually need to be paid privately.

    Please check with your insurance provider to see if you may benefit from doula support.

  • Booking with us is a simple and gentle process - by going to our contact page, you’ll be able to send us an inquiry. We’ll schedule a consultation, answer questions, get to know you and help you find the doula who feels like the right fit. Once you’re comfortable moving forward, both you and the doula will complete a contract and we can start your care.

  • Yes, doula support is a very thoughtful and deeply meaningful gift. It’s the perfect for a baby shower or a registry! 

Berlin-Specific Questions

Where do you offer doula services?

We offer care throughout all neighborhoods in Berlin. We also offer some online services for families who are further away. Wherever you are, we aim to meet you. 

Do your doulas speak other languages?

Our team offers a variety of languages including English, German, French, Malay. 

Do you support international families?

Yes! We understand how navigating a new city, culture or healthcare system can feel overwhelming. Our online services make it easy to receive guidance, support and care, no matter where you are.